Refund policy

Last updated: 16 October 2026.

If Pro does not work for you, ask within 14 days of any payment and that payment is refunded in full. You do not need to give a reason.

• Ask through the link in your Paddle receipt e-mail, or write to support@atesensoftware.com with the e-mail address you used at checkout.
• Paddle, our reseller and merchant of record, issues the refund to the original payment method. Banks usually show it within 5 to 10 business days.
• A refund cancels the subscription immediately, so nothing more is charged, and its license key stops working. A chargeback does the same.
• After 14 days, we look at each request individually, for example if a feature stopped working because Intuit changed QuickBooks Online.

Cancelling without a refund stops future payments; the period you paid for stays active. The free plan needs no payment and has nothing to refund.

Samet Ateşen, trading as Atesen Software, Sakarya, Türkiye.